Customize Issue Fields

Add custom issue fields to a project.

Introduction

TestMonitor comes with five issue fields. They are Status, Impact, Priority, Category, and Resolution.

You can customize issue fields to meet the needs of your project.

Issue Fields Overview

To view and customize issue fields, click the Cog in the header. The Settings page displays.

On the left side of the Settings page, click Issues below the FIELDS & CUSTOMIZING menu heading. This is where you manage issues in the TestMonitor environment.

The Issue Fields overview page shows tabs for all customizable issue fields.


The issue fields which can be customized to fit your organization’s preference are:

  • Status

    The default issue status options are Open, In progress, Resolved, Retest, and Closed. 

  • Impact

    The default issue impacts are Low, High, and Blocking.

  • Priority

    The default issue priorities are Low, Medium, and High.

  • Category

    The default issue categories are Bug, Feature Request, Business Process, Resource, Test Design, Third Party and Usability.

  • Resolution

    The default issue resolutions are Fixed, Duplicate, and Won't fix.

Click a tab to show the existing fields, including name and color. Each tab displays default and custom fields added to your TestMonitor environment.

Adding an issue field

To create a new issue field, click a menu tab and then click the add button in the top right corner of the Issue overview page. There is a different add button name for each issue category (e.g. Add Status, Add Impact, etc).

A pop-up box displays. Fill in the following fields:

  • Name (required)

    A short, clear name of the classification.

  • Color (required)

    Select a color (not available for issue categories).

Click Save, or Cancel to go back to the Issues overview page.

Updating an issue field

It is not possible to update the default issue fields.

You can edit a custom issue field's name and color. Move the cursor over a field. A Pencil icon displays. Click a field and then edit the text.

Click Save, or Cancel to discard the changes.

Deleting an issue field

It is not possible to delete default issue fields.

To remove a custom issue field, click the cross next to the name field and then Delete in the confirmation box.

Using custom issue fields

To use a custom issue field, you need to add it to a project.

Click the Cog in the header. On the Settings page, click Projects. On the Projects overview pageclick a project name or arrow button.

On the left side menu, click FIELDS & CUSTOMIZING > Issues. A list of default and custom issue fields displays.

To activate a hidden issue field, click the plus plus symbol. To hide an active issue field, click the cross cross symbol.