Issues Overview

Locate and resolve project issues.

Functionality overview

To view, edit, and create issues, click Resolve in the header. The Issues overview page shows issue code, name, status, category, and impact for each issue.

The Filter icon on the left side of the page opens the filters side panel. Use the Search tool next to the Filter icon to find an issue that matches your search parameters. 

Click the Cog button on the right side of the page to edit column display. 

 

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Using filters

Use filters to find specific issues that match your search parameters.

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The filter side panel on the left side of the page provides the following:

  • Status

    Shows issues with the selected status(es).

  • Category

    Shows issues with selected categories.

  • Impact

    Shows issues with the selected impact.

  • Priority

    Shows issues with the selected priority or priorities.

  • Assignee

    Shows issues assigned to one or more users.

  • Teams

    Shows all issues related to one or more teams.

  • Resolution

    Shows issues marked with specific resolution(s).

  • Affects Version

    Shows issues found in the selected version(s).

  • Fixed Version

    Shows issues that are/should be solved in the selected version(s).

  • Requirements

    Shows issues linked to the selected requirement(s).

  • Risks

    Shows issues linked to the selected risk(s).

  • Applications

    Shows issues linked to the selected application(s).

  • Milestones

    Shows issues related to the selected milestone(s).

  • Test results

    Shows issues with or without test results.

  • Tags
    Shows issues with the selected tag(s).

  • With Comments
    When checked, shows issues with comments.

  • With Tasks
    When checked, shows issues with tasks.

  • Created From - To
    Shows issues created during a specific time frame.

  • Updated From - To

    Shows issues updated during a specific time frame.

  • Trashed Issues

    Shows trashed issues.

Click the Cog button next to the Filter icon to show or hide filter fields. Click More filters to customize filter display. 

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To quickly restore frequently used settings, click Save filter.

Click the Cog button and then select Save filter on the menu.

A pop-up box displays. Enter a filter name.

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Use multiple filters to combine several criteria like Test results and Tags. Select Reset to default on the menu to deactivate all custom filters.

Configuring column display

Code, Name, Status, Category, and Impact are the default columns on the Issues overview page. You can hide or unhide columns by clicking the Cog button on the right side of the page.

The other columns are Priority, Assignee, Resolution, Affects, Fixed in, Tags, Reference, Comments, Tasks, Created, and Updated.

Click More columns to edit the display. Click Reset to default to deactivate custom settings.

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