Issues
      Back to home
      1. Help Center
      2. Managing Project Issues
      3. Issues

      Issues Overview

      Locate and resolve project issues.

      Functionality overview

      To view, edit, and create issues, click Resolve in the header. The Issues overview page shows issue code, name, status, category, and impact for each issue.

      The Filter icon on the left side of the page opens the filters side panel. Use the Search tool next to the Filter icon to find an issue that matches your search parameters. 

      Click the Cog button on the right side of the page to edit column display. 

       

      issues

      Using filters

      Use filters to find specific issues that match your search parameters.

      issue-filters

      The filter side panel on the left side of the page provides the following:

      • Status

        Shows issues with the selected status(es).

      • Category

        Shows issues with selected categories.

      • Impact

        Shows issues with the selected impact.

      • Priority

        Shows issues with the selected priority or priorities.

      • Assignee

        Shows issues assigned to one or more users.

      • Teams

        Shows all issues related to one or more teams.

      • Resolution

        Shows issues marked with specific resolution(s).

      • Affects Version

        Shows issues found in the selected version(s).

      • Fixed Version

        Shows issues that are/should be solved in the selected version(s).

      • Requirements

        Shows issues linked to the selected requirement(s).

      • Risks

        Shows issues linked to the selected risk(s).

      • Applications

        Shows issues linked to the selected application(s).

      • Milestones

        Shows issues related to the selected milestone(s).

      • Test results

        Shows issues with or without test results.

      • Tags
        Shows issues with the selected tag(s).

      • With Comments
        When checked, shows issues with comments.

      • With Tasks
        When checked, shows issues with tasks.

      • Created From - To
        Shows issues created during a specific time frame.

      • Updated From - To

        Shows issues updated during a specific time frame.

      • Trashed Issues

        Shows trashed issues.

      Click the Cog button next to the Filter icon to show or hide filter fields. Click More filters to customize filter display. 

      issue-2-1

      To quickly restore frequently used settings, click Save filter.

      Click the Cog button and then select Save filter on the menu.

      A pop-up box displays. Enter a filter name.

      Naam filter EN



      Use multiple filters to combine several criteria like Test results and Tags. Select Reset to default on the menu to deactivate all custom filters.

      Configuring column display

      Code, Name, Status, Category, and Impact are the default columns on the Issues overview page. You can hide or unhide columns by clicking the Cog button on the right side of the page.

      The other columns are Priority, Assignee, Resolution, Affects, Fixed in, Tags, Reference, Comments, Tasks, Created, and Updated.

      Click More columns to edit the display. Click Reset to default to deactivate custom settings.

      issues-1

       

      Issues