Tutorial 6: Test Results Tracking

Follow test case and test run progress and outcomes.

Introduction

Now that testers are testing, results start to come in. Learn how to track and monitor the results in this tutorial.

Click Track on the header to follow the progress and outcomes of test cases and test runs. 

Tracking test case results

Track results from test cases by clicking on Track > Test Cases in the header.

The Test Cases overview page provides a list of all test cases in your project. You can see the test case code, name, progress, outcome, and related issues for each test case.

On the left side of the page, click the Filter icon to access the sidebar filters. Use filters to find test cases that match your parameters. Filter for Failed or Blocking to find the most important results. Discuss these results with your team or change them into issues.

Click the Cog on the right side of the page to hide or unhide columns in the Test Cases overview page. 

To have a quick view of the test results, click a test case line and the results are flipped open. To view test case details and related results, click a test case Code or the arrow button. The Test Case Details page shows all related test results, along with other properties and relations. 

 

kb_track test cases

Tracking test run results

Track results from test runs by clicking on Track > Test Runs in the header.

The Test Runs overview provides a list of all test runs in your project. You can see the test run code, name, progress, outcome, users, period, and related issues for each test case.

On the left side of the page, click the Filter icon to access the sidebar filter tools. Use filters to find test cases that match your parameters. Filter for Failed or Blocking to find the most important results. Discuss these results with your team or change them into issues.

Click the Cog on the right side of the page to hide or unhide columns in the Test Runs overview page.

To view test run details and related results, click a test run line or the arrow button. The Test Runs Details page shows all related test results, along with other properties and relations. 

 

kb_track test runs

Viewing test case result and test run result details

You can open the Overview Result Details page from a Test Case Details page or a Test Runs Details page. Click the Test Results menu tab on a details page and then click the > icon. 

The Overview Result Details page shows all properties, outcomes, test results, comments, and linked issues.

 

kb_testcase-result_details

Mark as viewed

Mark as viewed, is a smart way to keep an overview. What have I already seen and what remains to be seen. Using the filter option "Hide viewed test results" and an extra column "Viewed" makes it more effective.

 

Mark as viewed

Creating an issue

You create an Issue based on test results. This allows you to relate multiple test results to one issue. It also gives you more options later in the testing process when tracking issues. Issues created from test results can, for example, be filtered based on their related risks and requirements.

Create an issue by opening the Issues sidebar from the Test Cases or Test Runs overview pages.

In the icon bar, click the Add Issue icon. A pop-up box displays. Specify the issue and select the related test result(s). 

We explain how to create an Issue in the next tutorial.

Schermafbeelding 2020-09-14 om 11.17.34

Linking to an existing issue

You can link one or more test results to an existing issue.

Select a result from the Test Cases or Test Runs overview page. Click the Test Results tab. Click the Issues icon and then click the Link to Issue button. A pop-up box displays. Select the issue and the test result(s).

Comment

To keep the communication running smoothly, there is the possibility to comment on a test result. This can be a comment as additional information, but it can also be a question to the tester to reconsider his or her result. Use the @mention and #link to indicate specific users or relationships with issues.

The @mentioned user will be notified and can directly rerun this specific test result and can include some extra comments.

 

Next tutorial

>> Tutorial 7: Issue Resolution