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Help Center
Frequently Asked Questions
Getting Started
Using TestMonitor
Define Requirements & Risks
Design Test Cases
Plan Milestones & Test Runs
Run Tests
Track Test Results
Resolve Issues
Using Reports
Customizing Your Project
Configuring TestMonitor
Customization & Appearance
Projects & Users
Security & Auditing
Integrations & Apps
Integrations
Single Sign-on
Automation
Video Tutorials
Frequently Asked Questions
General
Integrations
Pricing
Billing
Security
Frequently Asked Questions
Find quick solutions to some of the common issues.
General
Where can I login?
How can I delete a user account?
How do I change my password?
I forgot my password, how do I reset it?
How do I change the owner of my account?
I want to end my free trial, what do I need to do?
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Integrations
How can I update my integration?
Why did my integration become disabled?
Pricing
How does pricing work?
Billing
What payment methods are available?
How to manage my billing?
Can I pay monthly?
What is a legacy plan?
Why did my payment fail?
How do I change my subscription plan?
Why do I need to confirm my payment?
Where can I find my invoices?
Sales TAX and VAT refunds
Cancel, delete or close my account
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Security
What kind of encryption is used to secure TestMonitor?
Does TestMonitor use multi-tenancy?
How are backups handled in TestMonitor?
Who has access to my data in TestMonitor?
Where are TestMonitor servers located?
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