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Frequently Asked Questions
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Help Center
Frequently Asked Questions
Getting Started
Using TestMonitor
Define Requirements & Risks
Design Test Suites & Test Cases
Plan Milestones & Test Runs
Run Tests
Track Test Results
Resolve Issues
Using Reports
Customizing Your Project
Configuring TestMonitor
Customization & Appearance
Projects & Users
Security & Auditing
Integrations & Apps
Integrations
Single Sign-on
Automation
Video Tutorials
Frequently Asked Questions
General
Billing
Pricing
Frequently Asked Questions
Find quick solutions to some of the common issues.
General
How can I delete a user account?
How do I change my password?
I forgot my password, how do I reset it?
How do I change the owner of my account?
I want to end my free trial, what do I need to do?
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Billing
How to manage my billing?
Can I pay monthly?
Why did my payment fail?
How do I change my subscription plan?
Why do I need to confirm my payment?
Where can I find my invoices?
How are my charges calculated?
Sales TAX and VAT refunds
Cancel, delete or close my account
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Pricing
How does pricing work?
